We're here to help
The SubmIQ team is here to help with product questions, sales inquiries, account questions, billing, and anything else you need.
Email support@submiq.comSupport
Common questions
- How do I reset my password?
- Use the Forgot Password link on the login page. We'll email you instructions to set a new password.
- What file formats does SubmIQ support for resumes?
- SubmIQ accepts PDF and Word (.doc and .docx) resume files. Upload any of these formats and we will extract and format the content for you.
- How do credits work?
- Each agency has a monthly credit allowance based on their plan. Credits are used each time a resume is formatted. Additional usage beyond the monthly allowance is billed as overage at your agency's plan rate.